Privacy Policy

We collect the following types of information to provide and improve our services:

Personal information via our contact form: When you submit an enquiry through our contact form, we collect your name, email address, company name (if provided), and the content of your message. This information is provided voluntarily and is necessary for us to respond to your enquiry.

Usage data via analytics: We automatically collect certain information when you visit our website, including pages visited, browser type, device information, IP address, referring URLs, and the date and time of your visit. This data helps us understand how visitors use our site so we can improve the experience.

Cookies and similar technologies: We use cookies and comparable tracking technologies to enhance your browsing experience, analyse site traffic, and understand visitor behaviour. You can manage your cookie preferences through your browser settings at any time.

We use the information we collect for the following purposes:

To respond to your enquiries, provide our digital marketing services, and maintain ongoing communication about projects and campaigns you have engaged us for.

To improve our website experience by understanding how visitors navigate our pages, which content is most useful, and where we can make enhancements.

To analyse usage patterns and trends, helping us optimise site performance and ensure our content remains relevant and valuable.

To send you relevant communications about our services, industry insights, or updates — but only with your explicit consent. You may withdraw consent at any time.

Our website uses cookies to ensure it functions correctly and to provide a better user experience. The types of cookies we use include:

Essential cookies: These are necessary for the basic functionality of our website, such as remembering your preferences and ensuring secure form submissions. The site cannot operate properly without these cookies.

Analytics cookies: We use Google Analytics to collect anonymised data about how visitors interact with our website. This includes information such as page views, session duration, and traffic sources. Google Analytics uses cookies to gather this data, which helps us improve our site.

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We use the following third-party services to operate and improve our website. Each service processes data in accordance with their own privacy policies:

Google Analytics: Provides website analytics and usage insights, helping us understand visitor behaviour and improve our content and user experience.

Cloudflare Turnstile: Provides bot protection on our contact forms, ensuring that submissions come from genuine visitors rather than automated bots. Turnstile may process your IP address and browser data to verify you are human.

Google Sheets: Used for secure storage of form submission data. When you submit our contact form, your information is stored securely in Google Sheets to help us manage and respond to enquiries efficiently.

We encourage you to review the privacy policies of these third-party services for further details on how they handle your data.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected. Contact form submissions and related correspondence are retained for the duration of our business relationship and for a reasonable period thereafter to address any follow-up enquiries.

You may request the deletion of your personal data at any time by contacting us. We will process your request promptly and in accordance with applicable data protection laws.

Under Singapore's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data:

Right of access: You may request access to the personal data we hold about you, including information on how it has been used or disclosed within the past year.

Right to correction: You may request that we correct any inaccurate or incomplete personal data we hold about you.

Right to withdraw consent: You may withdraw your consent for the collection, use, or disclosure of your personal data at any time, subject to legal and contractual restrictions.

Right to request deletion: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected.

To exercise any of these rights, please contact us at hello@seoexpert.sg. We will respond to your request within a reasonable timeframe.